We provide quality management by continuously improving the verification processes and streamlining the system to SANAS R47-03. This we intend to achieve through a commitment to continuous improvement identified by regular internal audits, implementation of the management system, training of staff and remaining at the forefront of any development in the B-BBEE industry.
Fast and efficient verification process
The client contacts Monochrome Verifications to initiate the process.
- The agency sends a starter pack, which includes the application form and a list of required information.
- Upon receipt of the completed and signed application form, the agency sends the client a quotation, terms and conditions, and an invoice.
- Once the signed quotation and proof of a 50% payment are received, the agency issues an “In-Process” letter along with suggested dates.
- The client confirms agreement with the documentation requirements, timelines, and proposed dates.
- The agency then books the verification dates and assigns an appropriate verification team.
Upon receipt of the client’s completed claim sheet, the agency selects sampling and interviewees. The assigned analyst contacts the client to discuss the required.
- Once the client submits the required claim evidence, the agency conducts an audit of all submitted documents.
- The agency provides the client with review notes and any outstanding documentation.
- The client submits the remaining outstanding documents.
- An analyst conducts an onsite visit, meeting with senior representatives of the measured entity and conducting necessary interviews.
- A preliminary verification report is then sent to the client.
- The complete verification file is submitted to a final reviewer for quality assurance.
- If any final outstanding items are identified, they are requested from the client.
- The final B-BBEE certificate is issued within 8 working days of the onsite verification.
